Customer Emails Fragment

• In the first section of the email, where you give the reference number (e.g. “Booking reference: VBC-1234”), create a link from the reference number, so when the client replies to the email we can launch the booking from the email
  • It won't work for clients or be a security risk:  For users (ie clients) without Admin/Staff access the link shouldn't work, and it should just take them to the homepage 
  • For office/admin, it should open the booking
• Create a new fragment for Baby/Child seats.  If booking has a Baby or a Child then add the fragment to the booking.  Unlike the other fragments the need for it is not a function of Type (Shared/Private) or Destinations, but rather the existence of a baby/child seat

Customer Booking Confirmation

• At top include status - Confirmed/Enquiry/Cancelled
• Should include EVERYTHING in the booking that the customer gives us (not driver or actual pick up times)
  • Flight details (Airline, Flight Number, and times (arrival times and dep airport for arrivals, opposite for departures)
  • Chalet name, address and our link too (which should have the map once we had logged all the locations)
•  Add in the Fragments any Destination specific PickUp or DropOffInstructions (Private Only - Not Shared)
• And finally add all relevant Fragments at end of Confirmation (eg Company Footer etc)

Customer Emails Template

• New email template required.  It will be used for Shared passengers (arrivals only -ie Uphill).
• The purpose of the email is to check that they are on the expected train, and if not to get the information as to what train they are actually on. 
• Roughly, the email should say "We are expecting you on the [11:17] train from GVA to LeChable.. Please click below to confirm you made that train, or if you did not make that train, please confirm which train
  • And present a list of possible other train times.  That button should then reassign the client to the correct train (and pick up shuttle).
    • There is a case where there is no space (or not enough space) available on the adjusted bus - and if so we need to think about the solution for that.  In a sense that is not our problem as they missed their original shuttle
    • Furthermore we should create a public page showing the number of seats available on the buses. (I worry that this gives competitive info away, but let's build it for now