Project item: AX Tools

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17-Oct-2025 11:17

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Customer Emails Fragment<ul><li>In the first section of the email, where you give the reference number (e.g. “Booking reference: VBC-1234”), create a link from the reference number, so when the client replies to the email we can launch the booking from the email<ul><li>It won't work for clients or be a security risk: &nbsp;For users (ie clients) without Admin/Staff access the link shouldn't work, and it should just take them to the homepage&nbsp;</li><li>For office/admin, it should open the booking</li></ul></li><li>Create a new fragment for Baby/Child seats. &nbsp;If booking has a Baby or a Child then add the fragment to the booking. &nbsp;Unlike the other fragments the need for it is not a function of Type (Shared/Private) or Destinations, but rather the existence of a baby/child seat</li></ul>Customer Booking Confirmation<ul><li>At top include status - Confirmed/Enquiry/Cancelled</li><li>Should include EVERYTHING in the booking that the customer gives us (not driver or actual pick up times)<ul><li>Flight details (Airline, Flight Number, and times (arrival times and dep airport for arrivals, opposite for departures)</li><li>Chalet name, address and our link too (which should have the map once we had logged all the locations)</li></ul></li><li>&nbsp;Add in the Fragments any Destination specific PickUp or DropOffInstructions (Private Only - Not Shared)</li><li>And finally add all relevant Fragments at end of Confirmation (eg Company Footer etc)</li></ul>&nbsp;Customer Emails Template<ul><li>New email template required. &nbsp;It will be used for Shared passengers (arrivals only -ie Uphill).</li><li>The purpose of the email is to check that they are on the expected train, and if not to get the information as to what train they are actually on.&nbsp;</li><li>Roughly, the email should say "We are expecting you on the [11:17] train from GVA to LeChable.. Please click below to confirm you made that train, or if you did not make that train, please confirm which train<ul><li>And present a list of possible other train times. &nbsp;That button should then reassign the client to the correct train (and pick up shuttle).<ul><li>There is a case where there is no space (or not enough space) available on the adjusted bus - and if so we need to think about the solution for that. &nbsp;In a sense that is not our problem as they missed their original shuttle</li><li>Furthermore we should create a public page showing the number of seats available on the buses. (I worry that this gives competitive info away, but let's build it for now</li></ul></li></ul></li></ul>