Process of reviewing docs (e.g. Passport, Utility bill, Tenancy etc).

• Client upload the respective document and fills in the details required.
  • Clients should only see the first column; not the column(s) for the Review process or the reasons for failure….. 
  • Clients should not be able to edit the review section
  • Status should be set to default
• GRTS review the doc and show comments.
  • And send comments to client
• Client then ‘corrects’ the error.
  • How do we track this?
  • Can we have a history entry that tracks the changes? A non-editable field that tracks the date of the change, who made it and what was made.  
  • If a revised scan is uploaded, do we keep the old one (rename it?), and link to it in the history field?
  • Client amending should reset to Pending.  
  • Errors before should still be visible to staff members